Ulss 9 is a public social and health local government, that operates in the area of Treviso in Italy. It deals with the health services of 37 municipalities, for a total of 75miles of citizens.

GOALS

• Create a new way of contact through stakeholders and Ulss 9 operators
• Make simple the access at the informations and services of the organizations
• Fulfill the establishment of a more effective interaction between Ulss7 and the citizen

SOLUTION

Considering the analysis of users, objectives and strategic choices, the architecture of website’s contents was redefined and developed following three macro areas.

ulss9 1ulss9 2

The first area was dedicated to general info about Ulss 9, the second was centred around the main events of life with info about services for citizens. The third was relative to the more searched info and services , with quick links.
The redefinition of information architecture was thought with the perspective of fulfilling user’s needs and of improving his experience.
H-art also worked in the promotional phase of new website, elaborating a graphic concept based on hands and the action of helping.

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